F.A.Q.

Answers to the Frequently Asked Questions.

Wednesday, 19 November 2008 - 10:55 (HK)   englishfrançais  

Import/Export

Who is the aim of your catalogue ? Individuals or Professionals ?

Our catalogue of products is exclusively turn to professionals (small businesses, purchasing agencies...).
Individuals will have to come to our retail dealers/partners websites (cf links).

I am a manufacturer/supplier, i would like to show my products in your catalogue !

To be able to integrate our "supplier partners" program, at first you need to contact one of our agency that will study your request.
We reserve the right to refuse the requests from suppliers that would not meet our expectations. Indeed, all our suppliers are chosen according to defined standards (location, professionalism, reliability, good quality/price ratio, no competition with other members, etc).
Except special circumstances, we check the supplier informations on site (visit to the factory).
See the price list for more informations about the subscription.

Do your products are garanteed ?

At first, you have to know that the products are not OURS but showed by the suppliers themselves via our web site.
The minimum warranty requested to our "supplier partners" is one year, but the shipping fee of return to the factory being high, usually you will choose to negotiate this point with the supplier.

Sourcing

Externalisation

Accompagnement

Communication

For information on our multimedia services, please refer to the site dedicated to our agency : www.multimedia.cf-trade.net